Our organization has been supporting people with disabilities for over the years. We began as a small community-based service and have grown steadily while maintaining our commitment to personalized, quality support that promotes independence and community participation.
who we are
A Trusted NDIS Disability Service Provider About Support Path Networks
Discover our journey, values, and commitment to creating meaningful connections and empowering NDIS participants.
Our Core Values
These values underpin everything we do and guide our approach to supporting participants.
Our Vision
To be Australia's most trusted disability support network, known for creating lasting positive change in participants' lives through innovative support solutions and strong community connections.
Our Mission
To create pathways to independence by providing high-quality, person-centered support services that empower NDIS participants to live fulfilling lives, fostering meaningful connections within their communities.
Respect & Dignity
We believe in the inherent value and dignity of every person. We treat all participants with respect, honor their choices, and protect their privacy.
Person-Centered Approach
We recognize that each person’s needs, preferences, and goals are unique. Our support is tailored to the individual, not a diagnosis or category.
Safety & Wellbeing
The safety and wellbeing of participants is our highest priority. We maintain robust safeguards and promote physical and emotional wellbeing.
Excellence & Quality
We strive for excellence in all aspects of our service. We maintain high standards, seek continuous improvement, and deliver quality outcomes.
Innovation & Flexibility
We embrace creative solutions and new approaches to better meet participant needs. We’re flexible and responsive to changing circumstances.
Community & Inclusion
We believe everyone has the right to full participation in their community. We work to break down barriers and promote genuine inclusion.
Our Approach
We believe that the right support can transform lives and enable people with disabilities to thrive. Our approach is based on these key principles:
Individual Focus
We recognise that every person’s goals, preferences, and support needs are unique. We never apply a one-size-fits-all approach.
- Personalized support plans
- Focus on personal goals
- Regular reviews and adjustments
Capacity Building
We focus on building skills and capacity rather than creating dependency. Our goal is to support increasing independence.
- Skill development focus
- Graduated support approaches
- Natural support development
Community Connection
We believe in the importance of meaningful community participation and building social connections.
- Community mapping and engagement
- Social network development
- Inclusive community activities
Collaborative Partnerships
We work closely with participants, families, and other services to ensure coordinated, comprehensive support.
- Family and carer engagement
- Multi-disciplinary coordination
- Transparent communication
Frequently Asked Questions About Us
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Q. How long has your organisation been providing disability services?
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Q. Are you a registered NDIS provider?
Yes, we are a fully registered provider with the NDIS Quality and Safeguards Commission. This means we meet strict quality and safety standards and undergo regular audits to maintain our registration.
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Q. What values guide your organisation?
Our core values include respect for individual dignity and autonomy, commitment to person-centered approaches, belief in everyone's right to full community participation, dedication to excellence in service delivery, and transparency in all our operations. These values inform every aspect of our work.
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Q. Do you have experience with my specific disability?
We support people with a wide range of disabilities and have staff with specialized training in different disability types. Our team includes specialists in autism, acquired brain injury, physical disabilities, intellectual disability, mental health, and complex care needs. We're happy to discuss your specific situation to ensure we can provide appropriate support.
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Q. How do you involve participants in organisational decisions?
We believe in actively involve participants in decisions at all levels. We have a participant advisory committee that provides input on policies and practices, conduct regular satisfaction surveys, hold focus groups on specific topics, and welcome participants to join our board of directors.
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Q. What makes your organisation different from other providers?
What distinguishes us is our commitment to truly individualised support, our emphasis on building genuine relationships, our innovative approaches to community inclusion, our investment in staff development, and our unwavering focus on participant outcomes rather than just service delivery.